The Feltner Group is an Independent Insurance Agency committed to giving you professional guidance and service as you make your insurance decisions. Our staff has 70+ years combined experience in the insurance field and we will strive to save you time and money. Together, we will help you make decisions on your insurance needs that will best protect you, your family and your assets.
We work with multiple insurance companies and shop these reliable companies for the best coverages and price. In addition, you can rely on our local service and support to be there when it’s needed the most – when the claim happens!
Geoff Feltner – President
Geoff started his insurance career in Atena Life and Casualty in 1974. At Atena he became manager for the territories of Vermont and northern New York.
He started The Feltner Group in 1983 with one employee. The office has been located in Spencerport since 1985 and has grown to 11 employees in 33 years of operation. In 2014, the company opened its second location in Canandaigua.
Geoff graduated from McGill University in Montreal, Canada and is a veteran of the U.S. Marine Corps., retiring as a colonel. He lives in Spencerport with his wife Jane. They have three grown children: Rebecca, Amy, and Peter, who is a partner in the agency.
Geoff has been a member of the National Ski Patrol for over 35 years. He is involved in numerous civic and community organizations; most notably as the Disaster Relief Chairman of the Salvation Army.
Peter Feltner – Vice President
Peter started working for The Feltner Group in 2006 but has seen the growth of the business firsthand by growing up around the business.
He is a graduate of the University of New Hampshire. He, his wife Katy, and their two children JoJo, 4, and Paddy, 2, reside in Rochester. Peter has been part of the National Ski Patrol for nearly two decades. He enjoys cooking, traveling and golfing in his spare time.
Jeannine Bianchi – Senior Account Manager
Jeannine began her insurance career in 1991 at Eastern General Insurance Agency and joined The Feltner Group in 1999. She has earned her New York State Insurance Brokers License and has completed a Dale Carnegie course in effective communications and human relations. Jeannine enjoys her role as senior account manager and working with a variety of clients. Outside of the office Jeannine enjoys cooking, practicing yoga and spending time with her children and her dog Rocco.
Susan Mayne – Senior Account Manager
In 1995 Sue began her career in insurance as an office assistant for a Brockport-based State Farm agency. She has her life and health, property and casualty insurance licenses, which she earned in 1997-1998. Sue continued to work for State Farm agencies until she started at The Feltner Group in 2011. She loves to read, cook, and spend time with her husband, children, and her grandchildren.
Alison Sciarratta – Operations Manager
Alison began her career in insurance in 1989 at a regional insurance company. She received her New York State Broker’s license in 1997 and worked for an agent in her hometown. She moved to Rochester in 1999 and joined The Feltner Group. Ten years later she has moved from her initial role as customer service representative to operations manager and bookkeeper for the firm. She enjoys vacationing at Walt Disney World where she had her wedding. She loves spending time with her husband and daughter Lillian.
Theresa "Teri" Bansbach – Commercial Lines Account Manager
Teri started her career in insurance in 1991, working in the life, health and annuity department for The Travelers Insurance Company. Three years later she worked in the commercial lines department working on a variety of accounts. In 2007 she joined The Feltner Group as the commercial lines manager and obtained her New York State Insurance Broker’s License. She resides in Hilton with her husband and daughter.
Kim Sawyer – Commercial Services Representative
Kim joined The Feltner Group and the insurance industry in July of 2008, bringing with her nine years of experience in customer service, sales and branch operations in the banker’s world. In 2009 Kim obtained her NYS Insurance Brokers License and is eager to assist current and new clients to The Feltner Group. Kim resides in Kendall with her husband and daughter.
Catharine "Katie" Conway - Account Representative
Katie has been part of the agency’s Canandaigua branch since it was opened in 2014. She enjoys serving customers and making sure each client feels understood. Katie enjoys spending time with her boyfriend Adam, and their dog Oreo. She also loves horses and competes locally in horse trials.
Cathy has been in insurance for nearly three decades. She enjoys talking with customers and helping them with their unique insurance needs. She Is vice president of the Heart-n-Hand Quilt Guild and also serves on the Gypsum Mills Cooperative Board. She has 17 grandchildren and is also a two-time great grandmother.
Brad "Hoot" Heutmaker
Brad has over a decade of experience in the insurance arena. He joined The Feltner Group in 2014 and has a background in sales, management, and consulting. He and his family reside in Irondequoit. He has two daughters with his wife Ivette. He and his wife are avid travelers and spent their 11th anniversary visiting Paris, Avignon, Provence, and Monte Carlo.
In today’s fast changing marketplace it is very important to have professional advice and to have choices. The choices you make can properly protect you and keep your premiums at a reasonable rate. Don’t get lost in a maze of words like “liability”, “comprehensive” or “no fault” or in questions like “what if” or “what should”? Use your independent insurance agents expertise to get you on the right track.